Body Butter

• Deep Hydration: Enriched with shea butter and cocoa butter, this body butter delivers intense moisture, leaving your skin feeling deeply hydrated and replenished.
• Nourishing Formula: Packed with essential vitamins and antioxidants, including vitamin E, this butter nourishes and revitalizes the skin, promoting a healthy glow.
• Luxurious Texture: With its velvety-smooth texture, this body butter glides effortlessly onto the skin, providing a decadent experience with every application.
• Long-Lasting Moisture: Formulated to lock in moisture, it keeps your skin hydrated throughout the day, making it perfect for dry or dehydrated skin.
• Subtle Fragrance: Infused with a delicate fragrance, this body butter leaves a subtle, lingering scent that uplifts the senses.

Return Policy for  Body Butter:

At 12 Twenty, we strive for your utmost satisfaction with our products. However, should you need to return your Moisturizing Body Butter, please review the following guidelines:

1. **Damaged Upon Arrival:** If your  Body Butter arrives damaged, please contact our customer service team within 7 days of receiving your order. We will require photo evidence of the damage to facilitate the return process.

2. **Exchange Only:** We offer exchanges for damaged items only. We do not provide refunds for change of mind on any of our body care products.

3. **Unused and Unopened:** To be eligible for an exchange due to damage, the product must be unused and unopened, in its original packaging.

4. **Proof of Purchase:** A proof of purchase, such as your order confirmation or receipt, is required for all returns and exchanges.

5. **Contact Customer Service:** To initiate a return or exchange, please contact our customer service team at 440-334-0558 or 12twentyco@gmail.com. Our team will guide you through the process and provide further instructions.

6. **Shipping Costs:** Customers are responsible for any shipping costs incurred for returning the product. However, if the return is due to a damaged item, 12 Twenty will cover the return shipping costs.

7. **Final Decision:** 12 Twenty Escentuals reserves the right to make the final decision on all returns and exchanges.

Thank you for choosing 12 Twenty Escentuals. We are committed to providing you with high-quality products and exceptional customer service.

All Orders that select Pick Up option Must Be Picked up within 7 Days of email/ text that Order is Ready. Failure to pick up items will result in a Refund of funds Minus a 25% Restocking Fee!

Once your order is placed we CANNOT change the shipping or pick up option.

Delivery Estimates are based on two factors: order processing time and time in transit. In Stock items will be shipped once the item is located, your payment is approved, and the receiving address is verified. For most orders, this process begins once your online order has been submitted. Depending on the time you place your order, the order process might not start until the following business day. Business days are Monday-Friday, excluding United States federal holidays. During peak periods you may experience longer than average order processing time.

Shipping & handling will be charged at the time of shipment. If your order includes a pre-ordered or backordered item, shipping & handling charges will be assessed for the entire order at the time of the initial shipment. You will not be charged for an item until it is shipped.

Shipping & handling is a taxable service.

Certain beauty products are not eligible to be shipped to PO Boxes, APO/FPO, Alaska, Hawaii, Canada or US Territories.

Gift Cards will receive free standard ground shipping & handling. When other items are ordered along with Gift Cards, sales tax and shipping & handling charges will be applied to the value of the other items, not the Gift Cards.

If you use a package forwarding service to ship your order outside of the United States, then we consider their U.S. address to be the destination for your order. Our responsibility for loss or damage to your order ends once it reaches that address safely. We will not provide a replacement or refund for any items or packages delivered to you from a freight forwarder. You should refuse any items or packages that arrive damaged and instruct freight forwarders to do the same. Any items lost after delivery to you or the freight forwarder will be your responsibility.

Shea Butter, Cocoa Butter, Coconut Oil, Mango Butter,  Vitamin E, Essential Oils (optional), Fragrance (optional).